How can I order McDelivery® using the McDonald’s app?
- Select “Order” from the bottom menu bar and switch from “Pickup” to “McDelivery.”
- Enter the desired address for delivery and you will be notified ifMcDelivery®is available to you.
- Once confirmed, start creating your order from our menu or your saved favorites.
- When you’re all set—follow the checkout process in the app, sit back and enjoy your faves when they arrive.
How do I know if McDelivery® is available to my address?
- Launch theMcDonald’s appand log in, if you are not already.
- Select ‘Order’ from the bottom menu bar and switch from ‘Pickup’ to ‘McDelivery®’.
- Enter your desired delivery address and you will be notified ifMcDeliveryis available to you.
How do I know what items are available for McDelivery®?
Menu items will vary by location. For food item availability please select McDelivery® in theMcDonald’s appand view items by selecting ‘Order’ on the bottom menu bar.
How do I report a problem with my McDonald's McDelivery® order?
To report and resolve any issues, first identify who was handling your delivery—Uber Eats or DoorDash. Check the bottom of the receipt in your email to find out the vendor.
Please contact Uber Eats at 866-987-3744 or DoorDash at 833-510-0332.
Why does it say “powered by Uber Eats”?
We have partnered with Uber Eats to deliver your faves to you. We take care of the food, Uber Eats handles the delivery.
Why does it say “powered by DoorDash”?
We have partnered with DoorDash to deliver your faves to you. We take care of the food, DoorDash handles the delivery.
I have DashPass or Uber One. Will those benefits apply to my order?
DashPass benefits only apply to orders through the DoorDash app and Uber One benefits only apply to orders through the Uber Eats app.
I have DashPass or Uber One—why did I pay for delivery?
DashPass benefits only apply to orders through the DoorDash app and Uber One benefits only apply to orders through the Uber Eats app.
Are any McDonald’s menu items not available for McDelivery®?
The McDonald’s delivery menu includes the full McDonald’s menu with the exception of soft serve cones. Other exclusions may apply.
Can I redeem MyMcDonald’s Rewards when ordering McDelivery?
Yup! MyMcDonald’s Rewards can be redeemed on delivery orders. Simply select the reward you wish to redeem and select “Add to McDelivery order.”
Are deals available while using the McDonald’s app for McDelivery?
Some deals are available when ordering McDelivery in the McDonald’s app depending on the participating restaurant or offer timing.
Will I earn MyMcDonald’s Rewards points for eligible purchases made via McDelivery?
You betcha! If you have opted into the MyMcDonald’s Rewards program, all eligible food and beverages purchased through the McDonald's app earn points that you can redeem for free food. It’s one of the many benefits of using the McDonald’s app.
Where are my MyMcDonald’s Rewards points?
All eligible delivery orders via the McDonald's app earn you points. Points will be deposited into your account 48 hours after your order is delivered and complete.
What’s a delivery fee?
This fee helps cover delivery costs. The amount varies for each restaurant based on things like your location and availability of nearby couriers.
What’s a retail delivery fee?
This is a fee imposed on deliveries by your state or local government.
What’s a service fee?
We charge a service fee on each order. This fee is calculated as a percentage of the order subtotal.
What’s a small order fee?
We charge this fee on orders with a subtotal below a certain amount. You can remove the fee by adding more items.
My order was not delivered:
We’re sorry we could not get you your order. To report and resolve any issues, first identify who was handling your delivery—Uber Eats or DoorDash. Check the bottom of the receipt in your email to find out the vendor.
Please contact Uber Eats at 866-987-3744 or DoorDash at 833-510-0332.
My order is not correct or is missing items:
We’re sorry about your order. To report and resolve any issues, first identify who was handling your delivery—Uber Eats or DoorDash. Check the bottom of the receipt in your email to find out the vendor.
Please contact Uber Eats at 866-987-3744 or DoorDash at 833-510-0332.
I had an issue with my courier:
We’re sorry about your experience. To report and resolve any issues, first identify who was handling your delivery—Uber Eats or DoorDash. Check the bottom of the receipt in your email to find out the vendor.
Please contact Uber Eats at 866-987-3744 or DoorDash at 833-510-0332.
